Terms & Conditions


In order to have a payment system on a website I have to have terms and condi tions clearly visiable. I have endevoured to make this as simple as possible.

1. You pay through the payment system on the website and : a. The ebook will be downloadable immediately. b. A physical book will be sent to you within 3 days

Delivery dates from time of sending are Within New Zealand - 3 days To Australia - 7 days To everywhere else - 20 days

2. If the ebook doesn't download or the book doesn't arrive, please contact me immediately at jane@wordremedies.com or call within NZ on 0211394563. I have a no returns policy for digital downloads. Also if a book ar- rives damaged, let me know and I will replace it.

3. If you are not happy with the service you are getting from Word Remedies for any reason, please let me know and I will refund your money.

4. If you are not comfortable using an online payment system, please email me and we will work something else out for you.. Please note - I have done everything I can to provide a simple and safe payment system on this website.

5. Any information you give me will only be used for paying, downloading and shipping purposes. If you would like to receive my newsletter, please sign up on the museletter page.

6. Please give me any feedback about how I could improve this website or how I offer my writing and services.

7. PCI COMPLIANCE & CARD PAYMENT PROCESSING Payments via www.wordremedies.co.nz">www.wordremedies.co.nz will be processed by eWAY, a Tier 1 PCI compliant payment processor, More information about PCI compliance relative to each provider can be found below or at www.wordremedies.co.nz1) eWAY - PCI Certification and general information: https://eway.io/nz/about-eway/ technology-security.

8. Thank you. JANE O'SHEA


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